Privacy Policy – 777bet Pakistan Online Gaming Platform

1Who This Policy Applies To

This Privacy Policy applies to all individuals who interact with the 777bet platform in any capacity — including visitors who browse the website without registering, users who create an account, and anyone who contacts the support team.

This policy covers the 777bet website at 777bet.cx, the 777bet mobile app, and any related services connected to the platform. It does not cover third-party websites or services that may be linked to or from the platform. Those external services operate under their own privacy policies, which we encourage you to review before providing any personal information to them.

If you are accessing the platform on behalf of another person — for example, assisting an elderly family member — the account must still be registered in that person's own name, and this policy applies to the registered account holder directly. Proxy registration is not permitted under the platform's Terms and Conditions.

2What Data We Collect

777bet collects personal data in two broad categories — information you provide directly, and information generated automatically through your use of the platform.

Information you provide directly:

• Full name and date of birth (required for account registration and age verification)
• Contact details including email address and mobile number
• Identity documents submitted during KYC (Know Your Customer) verification — such as a CNIC or passport copy
• Payment method details including mobile wallet numbers (JazzCash, Easypaisa), bank account details or card information used for PKR deposits and withdrawals
• Any information you voluntarily provide when contacting support, completing surveys or participating in promotions

Information collected automatically:

• Device information — device type, operating system, browser version
• IP address and approximate geographic location derived from it
• Session activity — pages visited, time spent, bets placed, games played and navigation path through the platform
• Login timestamps and frequency of access
• Cookie identifiers and similar tracking data as described in Section 7

3How We Collect Your Data

Most of the personal data we hold is information you have given us yourself — through the registration form, during KYC verification, when making a deposit or withdrawal, or when you get in touch with our support team.

Some data is collected automatically as a natural result of you using the platform. When you log in, browse the game lobby, place a cricket bet or spin a slot, the platform records that activity against your account. This is standard practice for any online platform and is necessary for account management, security monitoring and improving the user experience.

We do not buy personal data from third-party data brokers or marketing lists. The only third-party sources of data we use are identity verification services — which cross-check the documents you submit during KYC — and payment processors, which confirm transaction status.

4Why We Use Your Data

Every piece of personal data we collect has a specific purpose. We do not process data without a legitimate reason. The main purposes are:

• Account management: Creating and maintaining your account, verifying your identity and age, and managing your login credentials and session security.
• Processing transactions: Handling PKR deposits via JazzCash, Easypaisa, Raast, bank transfer and cards, and processing withdrawal requests to your verified payment method.
• Fraud prevention and security: Detecting unusual account activity, preventing multi-accounting, investigating suspected bonus abuse, and protecting your account from unauthorised access.
• Customer support: Responding to your queries, resolving complaints, and maintaining a record of support interactions for quality and accountability purposes.
• Platform improvement: Understanding how players use the platform — which games are popular, where users drop off, how the app performs — so we can make the experience better.
• Responsible gaming: Monitoring account activity to identify patterns that may suggest problem gambling, so we can offer the appropriate tools or intervention in line with our Responsible Gaming commitments.
• Legal and compliance obligations: Maintaining records as required by applicable regulations, responding to lawful requests from authorities, and fulfilling anti-money-laundering (AML) obligations.
• Marketing communications: Sending you promotional offers, bonus notifications and platform updates — only where you have opted in or where this is permitted based on your existing relationship with the platform. See Section 11 for opt-out options.

5Who We Share Your Data With

777bet does not sell your personal data. We share data only where it is operationally necessary or legally required. The categories of recipients are:

• Payment processors: To facilitate PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank networks and card schemes. These processors receive only the financial data needed to complete the transaction.
• Identity verification services: Third-party KYC providers that check your submitted documents to confirm your identity and age. They receive identity documents only for the purpose of verification.
• Fraud and risk management services: Specialist platforms that help detect suspicious account activity, multi-accounting and fraudulent transactions. They process behavioural and technical data.
• Game software providers: When you play a casino game, slot, or live table, the game provider receives limited session data to deliver the game and record outcomes. Game providers operate under their own data agreements.
• IT and hosting infrastructure: Server, cloud and platform infrastructure providers that store and process data on 777bet's behalf, under strict data processing agreements.
• Legal and regulatory authorities: Where required by law, we may disclose personal data to courts, law enforcement, or regulatory bodies. We will only do so where legally compelled and will inform you where permitted.

6Payments & Financial Data

All financial transactions on 777bet are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank account or a payment card, the relevant payment details are transmitted securely to the payment processor.

777bet does not store complete card numbers, full bank account details or mobile wallet PINs on its own servers. Payment data is tokenised — meaning a secure reference token is stored instead of the actual financial credentials. This significantly reduces the risk associated with any security incident on the platform side.

• Deposit and withdrawal transaction records — amounts, timestamps, and payment method type — are retained as part of your account history for account management and compliance purposes.
• You can view your transaction history within your account at any time.
• Withdrawals are processed only to verified payment methods registered in your own name. Financial data associated with a closed account is retained for the period required under applicable financial compliance obligations.

7Cookies & Tracking Technologies

777bet uses cookies and similar technologies — including local storage and session tokens — to make the platform function properly and to understand how it is used. Here is what each type of cookie does:

• Essential cookies: Required for the platform to work. These keep you logged in during a session, remember items in your bet slip, and maintain your language and currency preferences. You cannot opt out of essential cookies without disabling the platform entirely.
• Analytics cookies: These track anonymous usage patterns — which pages are visited most, how long sessions last, where users exit — so we can identify areas for improvement. No personally identifiable information is attached to analytics data.
• Preference cookies: These remember your settings — such as odds format, notification preferences and display choices — so you do not have to reset them every time you log in.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorised access attempts and bot traffic.

777bet does not use third-party advertising cookies or retargeting pixels. Your browsing behaviour on this platform is not shared with ad networks.

You can manage cookie preferences through your browser settings. Blocking essential cookies will affect platform functionality. Blocking analytics or preference cookies will not prevent you from using the platform but may degrade the experience slightly.

8Data Retention

We retain personal data only for as long as it is necessary for the purpose it was collected, or as required by applicable legal obligations. The general retention periods we follow are:

• Active account data: Retained for the full duration of your account and for a period after closure to allow for dispute resolution, audit and compliance requirements.
• Transaction records: Financial transaction records are retained for a minimum period in line with standard financial record-keeping obligations, even after an account is closed.
• KYC documents: Identity verification documents are retained for the period required under anti-money-laundering regulations applicable to the platform.
• Support communications: Records of support interactions are retained for a reasonable period for quality assurance and dispute resolution purposes.
• Analytics data: Aggregated, anonymised usage data may be retained indefinitely as it cannot be traced back to any individual user.

When data is no longer needed and no legal obligation requires its retention, it is securely deleted or anonymised so that it can no longer be linked to you as an individual.

9Data Security

Protecting your personal data is a core responsibility we take seriously. 777bet implements a range of technical and organisational measures to safeguard the data we hold:

• All data transmitted between your device and the platform is encrypted using TLS (Transport Layer Security).
• Passwords are stored using one-way hashing algorithms — not in plain text. Even internal staff cannot view your password.
• Access to personal data within the organisation is restricted to staff who genuinely need it to perform their role, under a principle of least privilege.
• Payment data is tokenised and processed through certified, PCI-compliant payment processors.
• Regular security reviews and monitoring are conducted to detect vulnerabilities and unusual activity patterns.
• In the event of a data breach that is likely to affect your rights, we will notify affected users as promptly as possible.

While we implement robust security measures, no online platform can guarantee absolute security. You play an important role in keeping your account secure — use a strong, unique password, do not share your login details, and contact support immediately if you suspect unauthorised access to your account.

10Children's Privacy

777bet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is a mandatory part of the registration and withdrawal process.

If we become aware that personal data has been collected from a person under 18 — whether through registration or any other means — that account will be immediately closed, all bets voided, and all data associated with the underage user will be deleted in line with our data retention policy.

If you are a parent or guardian and believe your child has registered an account on 777bet, please contact our support team immediately. We will investigate and take appropriate action as a priority. Please also refer to our Responsible Gaming page for guidance on preventing underage access.

11Marketing Communications

777bet may send you promotional communications — including bonus offers, new game announcements, PSL and cricket betting promotions, and platform updates. These are sent by email or via in-app notification.

• Marketing emails are only sent where you have opted in during registration, or where we have a legitimate basis to contact you as an existing account holder about services directly relevant to your use of the platform.
• You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of any marketing email, or by updating your communication preferences in your account settings.
• Unsubscribing from marketing communications does not affect service-related messages — such as transaction confirmations, security alerts, withdrawal notifications and account updates. These are sent regardless of marketing preferences as they are essential to managing your account.
• If you have self-excluded through the responsible gaming process, all promotional communications will be suspended for the duration of your exclusion period.

12Changes to This Policy

777bet reviews this Privacy Policy periodically and may update it to reflect changes to how we operate, what services we offer, or in response to evolving best practices in data protection.

When material changes are made, we will notify registered users via the platform at next login, or by email to the address associated with your account. The effective date shown at the top of this page will always reflect when the current version came into force.

We encourage you to review this page from time to time, particularly before making significant account decisions such as upgrading your payment method or opting into a new promotion. Continued use of the platform after a policy update is effective constitutes acceptance of the revised terms.

13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or wish to raise a concern about how your personal information has been handled, please get in touch with the 777bet support team.

• Live chat: Available 24/7 directly within the platform — the fastest way to reach us.
• Email: [email protected] — for data access requests, corrections or deletion requests, please use this channel and include your registered account email address.
• Response time: Data-related requests will be acknowledged within 3 business days and fully resolved within a reasonable timeframe depending on complexity.

For general questions about the platform, bonuses, deposits or withdrawals, the FAQ page covers the most common queries and is available at any time without needing to contact support directly.